Serkup 2.0 Soft Grey

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your payment. You will receive another notification when your order has been shipped.

In-store pickup

Return and Exchange Policy

• We only accept returns for defective items within 7 days of the received date.
• Normal priced items and promotional items, are exchangeable within 7 days from date of purchase with original receipt.
• For promotional items, you may exchange the size of the same item or items with the same promotion under the same brand and department, and it is subject to stock availability.
• Exchange items must be in original condition
• Where the value of the item taken in exchange exceeds the value of the item returned, the customer shall pay for the excess value.
• STRICTLY NO exchange for INNER WEAR due to hygiene reasons.
• STRICTLY NO cash refund.
• We reserve the right to refuse any exchange.
• Applicable for purchases made in Malaysia ONLY
• Kaen.co is not responsible if your shipment is lost during the return transit.